Seas4Life Privacy Policy

At Seas4Life Ltd, we are committed to offering exceptional journeys across the oceans from the southern Red Sea to the coasts of Kenya, Tanzania, Mozambique and South Africa. Beyond curating transformative sea safaris, we believe in protecting something equally valuable: your trust and your personal data.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, engage with our team, or join our experiences. It also outlines your rights under both the Kenya Data Protection Act (2019) and the General Data Protection Regulation (GDPR) for our international guests.

1. Who We Are

Seas4Life Ltd (“we”, “our”, “us”) is the data controller responsible for your personal data.

  • Company Name: Seas4Life Ltd

  • Registered Office: 74 Kikenni Road, Nairobi Kenya

  • Company Registration Number: PVT-V7UKEKE

  • Email Contact: info@seas4life.com

  • Data Protection Officer (DPO): JULIE CHURCH

If you have any questions about how your data is handled, you can contact us directly through the details above.

2. Information We Collect

We may collect the following types of information when you engage with us:

  • Identification & Contact: name, email, phone number, postal address.

  • Booking & Travel: arrival and departure dates, group size, dietary needs, room preferences, budget.

  • Health-related Information: where volunteered, such as allergies or medical needs, collected only with your explicit consent to ensure your safety and comfort.

  • Payment Information: credit card or billing details (processed securely through approved third-party providers).

  • Marketing Preferences: subscription to newsletters, communication preferences, feedback.

  • Online Interactions: website usage data, cookies, and analytics (see our Cookie Policy).

We do not knowingly collect personal information from individuals under 18 years of age.

3. Why We Collect Your Data

We process personal information for purposes such as:

  • Managing bookings and providing requested services.

  • Tailoring our experiences to your preferences and needs.

  • Sending updates, offers, and newsletters (with your consent).

  • Improving our services, website and client communication.

  • Meeting legal and regulatory requirements.

4. Legal Basis for Processing (GDPR)

Depending on the context, Seas4Life processes your personal data on the following grounds:

  • Contract: to deliver services you have booked with us.

  • Consent: where you agree to receive newsletters or share health details.

  • Legitimate Interest: to improve our services, safeguard clients, and manage business operations.

  • Legal Obligation: where laws require us to retain certain information.

5. Sharing & Transfers of Your Data

We do not sell or rent your personal data. However, we may share it with trusted partners and processors where necessary:

  • Service Providers: payment processors, booking platforms, IT hosting, marketing platforms.

  • Travel Partners: in cases of co-hosted itineraries or collaborations.

  • Legal & Regulatory Authorities: where required by law.

International Transfers: Some of our service providers are located outside Kenya or the EEA. Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure your data is protected to GDPR standards.

6. Your Rights

Under GDPR and Kenya’s DPA, you have the right to:

  • Access the data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict processing.

  • Receive your data in a portable format.

  • Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, contact us at info@seas4life.com.
If you are dissatisfied, you may lodge a complaint with:

  • Kenya: Office of the Data Protection Commissioner (ODPC) [https://www.odpc.go.ke]

  • EU/EEA: Your local Data Protection Authority.

7. Cookies & Online Data

We use cookies and similar technologies to enhance your browsing experience and analyse site traffic. Non-essential cookies will only be placed with your consent, which you can manage via our cookie banner or browser settings.

8. Security & Retention

We take reasonable administrative, technical, and physical measures to safeguard your personal data against loss, misuse or unauthorised access.

We retain your data only for as long as necessary to fulfil the purposes outlined above, unless a longer retention is required by law.

9. Automated Decision-Making

Seas4Life does not use automated decision-making or profiling that would affect your rights.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any significant changes will be posted on our website, with the “last updated” date adjusted accordingly.

11. Contact Us

For questions, concerns or requests regarding your personal data, please contact:
📧 info@seas4life.com